9 alternatives to Zendesk AI in Customer Support & Conversational Platforms. 8 of them are tracked direct competitors.
| Company | Pricing | Open source | Funding |
|---|---|---|---|
| Zendesk AIthis pageZendesk's built-in AI features for customer service. | Enterprise | No | Public |
| Adadirect competitorAI customer service automation platform. | Enterprise | No | Series C |
| Decagondirect competitorAI customer support agent platform for enterprises. | Paid | No | Series A |
| Forethoughtdirect competitorAI platform for automating customer support workflows. | Enterprise | No | Series C |
| Intercom (Fin)direct competitorCustomer messaging platform with Fin, its AI support agent. | Paid | No | Series D+ |
| Kore.aidirect competitorEnterprise conversational AI and virtual-agent platform. | Enterprise | No | Series C |
| LivePersondirect competitorConversational AI platform for customer engagement. | Enterprise | No | Public |
| Observe.AIdirect competitorAI platform for contact-center conversation intelligence. | Enterprise | No | Series C |
| Sierradirect competitorAI agent platform for customer experience, founded by Bret Taylor. | Enterprise | No | Series A |
| CrestaAI platform for real-time contact-center agent assistance. | Enterprise | No | Series C |
Direct competitors are curated relationships in the index. The remaining entries share the Customer Support & Conversational Platforms category.