Cresta
Customer Support & Conversational Platforms
Last updated · Compiled from public sources with automated enrichment
0 of 0 categories open
Relationship:
Loading the map…
On this page
AI platform for real-time contact-center agent assistance.
Visit websiteDetails
- Category
- Customer Support & Conversational Platforms
- Founded
- 2019
- Status
- Active
- Open source
- No
- Pricing
- Enterprise
- Funding stage
- Series C
- Total raised
- —
- Popularity
- Rising
- Modality
- Text
- GitHub stars
- —
Relationships
3 of 4 confirmed by two independent sources, 1 under review · 3 backed by a published source.
competes with4
- ForethoughtCresta competes with Forethought in customer support.
- Intercom (Fin)Cresta competes with Ada in customer support.
- Kore.aiCresta competes with Kore.ai in customer support.
- LivePersonCresta competes with LivePerson in customer support.
References
Published sources supporting the relationships above.
- 8 Best Kore.ai Alternatives for Contact Centers in 2026
unknown publisher · supports Kore.ai competes with Cresta
- Best Cresta Alternatives for Contact Center AI (2026) | Lorikeet
unknown publisher · supports Kore.ai competes with Cresta
- Guides
unknown publisher · supports Kore.ai competes with Cresta
- Cresta vs Kore.ai: capabilities, pricing & which to choose | AI Agents Wiki
unknown publisher · supports Kore.ai competes with Cresta
- Forethought AI vs Cresta: 2026 Comparison
unknown publisher · supports Forethought competes with Cresta
- Best LivePerson Alternatives (2026) - AI Customer Support Software
unknown publisher · supports LivePerson competes with Cresta
News
- Cresta CEO Ping Wu on the company's AI partnership with the New York Mets - CNBCCNBC · 6/26/2026
- Cresta CEO says customer experience is AI’s best use case - CNBCCNBC · 6/5/2026
- Cresta hits $100M annual revenue: CEO Ping Wu on AI & the customer experience - CNBCCNBC · 4/30/2026
- Cresta - ForbesForbes · 3/3/2026
- “AI agents will get better over time,” says Cresta CEO - CNBCCNBC · 12/2/2025
- After Abandoned Merger, Zoom And Five9 Make Investment Into AI Company Cresta - ForbesForbes · 3/17/2022
- Cresta, which uses AI to mentor customer service agents in real time, raises $50M - VentureBeatVentureBeat · 3/31/2021
- AI startup Cresta launches from stealth with millions from Greylock and a16z - TechCrunchTechCrunch · 2/3/2020
More in Customer Support & Conversational Platforms
- AdaAI customer service automation platform.
- DecagonAI customer support agent platform for enterprises.
- ForethoughtAI platform for automating customer support workflows.
- Intercom (Fin)Customer messaging platform with Fin, its AI support agent.
- Kore.aiEnterprise conversational AI and virtual-agent platform.
- LivePersonConversational AI platform for customer engagement.
- Observe.AIAI platform for contact-center conversation intelligence.
- SierraAI agent platform for customer experience, founded by Bret Taylor.
- Zendesk AIZendesk's built-in AI features for customer service.