Observe.AI
Customer Support & Conversational Platforms
Last updated · Compiled from public sources with automated enrichment
0 of 0 categories open
Relationship:
Loading the map…
On this page
AI platform for contact-center conversation intelligence.
Visit websiteDetails
- Category
- Customer Support & Conversational Platforms
- Founded
- 2017
- Status
- Active
- Open source
- No
- Pricing
- Enterprise
- Funding stage
- Series C
- Total raised
- —
- Popularity
- Steady
- Modality
- Audio
- GitHub stars
- —
Relationships
1 of 4 confirmed by two independent sources, 3 under review · 2 backed by a published source.
competes with4
- AdaAda provides AI customer service automation.
- ForethoughtForethought automates customer support workflows.
- Intercom (Fin)Intercom offers similar customer support solutions.
- Zendesk AIZendesk AI features compete in customer service.
References
Published sources supporting the relationships above.
- 15 Best Observe.AI Competitors for Contact Center AI (2026) | Coworker AI
unknown publisher · supports Ada competes with Observe.AI
- Observe.AI - 2026 Company Profile, Team, Funding & Competitors - Tracxn
unknown publisher · supports Forethought competes with Observe.AI
- Forethought vs Observe.AI 2026: Which Is Better? | Instawhat.ai
unknown publisher · supports Forethought competes with Observe.AI
News
- Observe.AI launches VoiceAI agents for contact centers - VentureBeatVentureBeat · 3/26/2025
- Observe.AI - ForbesForbes · 3/7/2023
- Observe.ai raises $125M, adding Zoom as an investor, to supercharge the contact center market - TechCrunchTechCrunch · 4/12/2022
- Observe.AI acquires ScopeAI to advance omnichannel ambitions - VentureBeatVentureBeat · 8/31/2021
More in Customer Support & Conversational Platforms
- AdaAI customer service automation platform.
- CrestaAI platform for real-time contact-center agent assistance.
- DecagonAI customer support agent platform for enterprises.
- ForethoughtAI platform for automating customer support workflows.
- Intercom (Fin)Customer messaging platform with Fin, its AI support agent.
- Kore.aiEnterprise conversational AI and virtual-agent platform.
- LivePersonConversational AI platform for customer engagement.
- SierraAI agent platform for customer experience, founded by Bret Taylor.
- Zendesk AIZendesk's built-in AI features for customer service.