Decagon
Customer Support & Conversational Platforms
Last updated · Compiled from public sources with automated enrichment
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AI customer support agent platform for enterprises.
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- Category
- Customer Support & Conversational Platforms
- Founded
- 2023
- Status
- Active
- Open source
- No
- Pricing
- Paid
- Funding stage
- Series A
- Total raised
- —
- Popularity
- Rising
- Modality
- Text
- GitHub stars
- —
Relationships
4 of 4 confirmed by two independent sources · 2 backed by a published source.
competes with4
- AdaDecagon competes with Ada in customer service automation.
- ForethoughtDecagon competes with Forethought in automating support workflows.
- Intercom (Fin)Decagon competes with Intercom in customer support.
- Zendesk AIDecagon competes with Zendesk AI in customer service.
References
Published sources supporting the relationships above.
- Best AI customer service software that actually resolves tickets | Decagon
unknown publisher · supports Decagon competes with Ada
- Sierra vs Decagon vs Fin vs Ada (2026): The Honest Take | Drag Blog
unknown publisher · supports Decagon competes with Ada
- Decagon vs Ada (2026): Which Customer AI Wins?
unknown publisher · supports Decagon competes with Ada
- Best AI customer service software that actually resolves tickets | Decagon
unknown publisher · supports Decagon competes with Forethought
- Forethought vs Decagon (2026): Which is Better?
unknown publisher · supports Decagon competes with Forethought
- Decagon vs Forethought: Which enterprise AI agent is right for you in 2025? | eesel AI
unknown publisher · supports Decagon competes with Forethought
News
- 38. Decagon - CNBCCNBC · 5/19/2026
- Decagon - ForbesForbes · 4/16/2026
- Decagon completes first tender offer at $4.5B valuation - TechCrunchTechCrunch · 3/4/2026
- How AI Startup Decagon Plans To Take On Salesforce And Sierra - ForbesForbes · 12/2/2025
- Customer Support AI Startup Decagon in Talks to Raise at $4 Billion Valuation - The InformationThe Information · 11/5/2025
- Decagon raises $35M for AI customer support - VentureBeatVentureBeat · 6/18/2024
- Decagon claims its customer service bots are smarter than average - TechCrunchTechCrunch · 6/18/2024
- Decagon - TechCrunchTechCrunch · 8/6/2021
- Nigeria’s Decagon raises millions to finance and train software engineers - TechCrunchTechCrunch · 8/6/2021
More in Customer Support & Conversational Platforms
- AdaAI customer service automation platform.
- CrestaAI platform for real-time contact-center agent assistance.
- ForethoughtAI platform for automating customer support workflows.
- Intercom (Fin)Customer messaging platform with Fin, its AI support agent.
- Kore.aiEnterprise conversational AI and virtual-agent platform.
- LivePersonConversational AI platform for customer engagement.
- Observe.AIAI platform for contact-center conversation intelligence.
- SierraAI agent platform for customer experience, founded by Bret Taylor.
- Zendesk AIZendesk's built-in AI features for customer service.